Prouds the Jewellers Bateau Bay - Bateau Bay (NSW)

1 /5 George Dries Шестиров Ерзиков: Never buying earnings again from prounds, or anything else as there so called gold tarnish goes copper, not happy with there products, they have lost customers.

1 /5 Darcy Peter Smith: Be warned, if you purchase a Citizen watch from Prouds, the Citizen watch has a 5 year warranty. The catch is, the battery has a life of approximately 2 years which they wont guarantee in any case so even if the watch is working well and you get another battery put in from a jeweler or Mister Minit that voids your warranty so you need to take your Citizen watch back to Prouds, they will send it away to Citizen to get a new battery and charge you $75. They will not give you a definitive time the battery will last. If you get a quote from Mister Minit they will replace the battery for $26.95 and give you a 2 year guarantee on the battery. So Citizen / Prouds between the two of them Citizen voids the warranty and Prouds charges you approximately 3 times more for the battery. What a rip-off. When you pick your watch up they give you a little card, a repair and service promise and it says on top "Citizen Watch Australia Pty Ltd After Sale Service Centre", it has lines for Watch Technician, Customer Care Consultant, Date and Job Number. They dont sign or fill in Watch Technician and they dont put a date. How Convenient. You dont know how long your battery will last.Yet again they get out of any warranty at all.

5 /5 William Dura: Very good customer service great help with my Christmas presents Thx Girls xx

5 /5 Renee Azzopardi: The staff were so helpful. I walked in there not knowing what I wanted for my parents 25th anniversary and I was not disappointed with the help.

5 /5 Deb Middleton: Great buys with friendly happy staff, nice clean neat store, keep up the great buys⭐⭐⭐⭐⭐