Pure Bright Jewellery - Hurstville (NSW)

Kiera Austin Alan refurbed my Grandmothers engagement ring and created a wedding band to match it. I had an average experience in the past with a different jeweller (who remade my Nan’s ring very poorly). Alan completely restored the ring, I finally fell back in love with it. Would highly recommend Alan - he was patient and explained everything he was going to do so precisely!

Dion Kritas I had a deeply sentimental gold chain and cross given to me by my godparents when I was christened as a baby. Over time, I outgrew it, but it remained incredibly meaningful to me, and I knew I wanted to have it reworked into a new, wearable piece that I could continue to wear every day. After searching extensively for a jeweller who could take on this special project, I found Mehdi at Gem Empire — and I couldn’t be more grateful. Unlike most jewellers who outsource their casting and manufacturing, Mehdi does all his work in-house, which meant he was one of the very few who could actually melt down and reuse my original gold in the new piece. He carefully designed the new chain and cross digitally and made sure I was completely happy with it before proceeding. He even created a detailed wax model so I could visualise it before it was made in gold. His attention to detail is truly unmatched. Mehdi was incredibly patient, professional, and thorough throughout the entire process, making sure every element was exactly as I envisioned. His craftsmanship, dedication, and fair pricing genuinely set him apart — he’s one of the best jewellers I’ve ever come across. It’s rare to find someone so genuine and passionate in this industry, and it was refreshing to experience that with Mehdi. I will never go anywhere else for jewellery. I wholeheartedly recommend Gem Empire to anyone looking for quality, integrity, and exceptional service. If I could give more than five stars, I absolutely would. Thank you again, Mehdi — words can’t express how impressed and grateful I am.

Kay Rodgers I received excellent customer service from all staff even after changing my mind about a special order it was no bother for them at all. Really appreciate the effort, thanks ladies.

Ellen Wilson Excellent jewellery repair service, particularly for stones. Many other jewellers told me my earring couldnt be fixed, but Pirapaharan proved them wrong! Price was very reasonable too. Thank you.