Superb Jewellery - Cowra (NSW)

Andrew Pricop Such a great store with such a lovely shop owner in Phoebe! Came here last week to buy a couple of small things for my wife, you can expect to find a great range of gifts, fashion & homewares with exceptional service as well. My wife loved the gifts, which admittedly were Phoebes recommendations - go for a look and support local business!

Tegan Ive had one of my best customer service experiences from Francesca Jewellery, and I couldnt be happier with the outcome! In late-2023, I purchased a silver locket from their website which was incredibly special to me. Why, you ask? Well, it had a photo of my dog Lucy inside, and I was off to live overseas for a year without her. About three to four months later, I noticed some of the vanish on the front of the locket wearing. However, at the time, I didnt really have the capacity to return it. So, I instead continued wearing it, and once I arrived home I reached out to Francesca to see if theyd be able to help, or recommend how I could improve the appearance. Low and behold, after a few emails, and sending the locket off to be inspected, they offered to replace it -- even though the warranty period of three months had well and truly passed. While this was fantastic service in and of itself, they went one further. You see, it was only after they were shipping a new one to me, that I realised I should have taken those precious photos out... But, when I emailed to ask if they could send me back the photos (to save from printing, cutting, and trying to squeeze them in myself), they let me know that theyd already included new photos inside. It was the most wonderful gesture, and incredibly thoughtful. They truly went above and beyond to help, and I couldnt be more grateful. Not to mention that their communication was flawless and timely, and the product itself is beautiful (of course). So, thank you so much to the team at Francesca Jewellery. I couldnt recommend them highly enough!

Marty Melbourne I want to extend my heartfelt thanks to the team at IMP Jewellery for turning my long-term vision into a stunning reality with my new emerald and diamond ring. This was my first experience working with them, and I was warmly welcomed and found it very easy to collaborate on crafting my ideas into a beautifully handcrafted bespoke ring. I will definitely be back again soon and highly recommend IMP Jewellery to anyone looking for a high-quality jeweller.

Derk Dicke Hal Martin’s was nothing short of a perfect experience. To be honest, I never write reviews. But here I must say I was so impressed by the whole of my experience, from the Quality of luxury time pieces, to the beautiful variety of selection, and to the uniquely customized customer service experience and sales team expertise. The luxury watches sold here are truly first class and are essentially indistinguishable from brand new luxury watches—which cost (significantly) more than the pieces at Hal Martin’s. Moreover, the customer service is beyond phenomenal. This is a place where old school customer care is put upon the highest level of priority. The knowledge of the sales team is remarkable and most importantly, they’re extremely helpful in assisting customers in finding the perfect timepiece suited for their individual needs and styles. It is not always easy to select the perfect timepiece without expert assistance. So thank you again for helping me make the RIGHT choice! At last, I just wish to mention that I have been too many, many different luxury timepiece jewelers in the past—all high-end. But now after my experience here at Hal Martin’s I know for certain that this will be the only place where I will from now purchase any additional pieces ever again… I highly recommend Hal Martin’s for both first time buyers and longtime discerning collectors like me. Thanks again!