Vision Personal Training St Ives - St Ives (NSW)

Karina La Spina Extremely disappointing gym management — unclean, unresponsive, and unauthorized charges. This review is specifically about the gym side of Brunswick East Gym, not the Taekwondo program. My membership officially ended on March 6, confirmed by the staff — yet the gym has continued to deduct money from my bank account, even twice after cancellation. I’ve emailed multiple times and called, but no one ever responds. I’ve now had to involve my bank and am escalating the matter to Consumer Affairs Victoria due to unauthorized charges and complete lack of communication. It’s especially disheartening because my family were among the gym’s first customers when it opened. Back then, under Master Will’s leadership, we did both gym and Taekwondo. I stopped gym classes during my pregnancy after doing HIIT, and there were no issues at all with staff or admin back then — things were smooth and professional. Since Master Will left, only the Taekwondo side has remained well-run (now managed by Master Nora). The gym side however is now a complete mess. The facility is unclean and poorly maintained: There’s dust everywhere and cobwebs on top of cobwebs. No disinfectant wipes or cleaning protocols. Machines out of order for months, including the leg press which has been broken for over a year. The toilet is constantly black with grime — truly unsanitary conditions. It’s sad to see this happen to a place that once held such promise, especially one that’s part of our local community. Unless things seriously change, I’d strongly recommend looking elsewhere for a gym with proper hygiene, maintenance, and ethical business practice.

Jacky Frenot I have been going to GoodLife Hoppers Crossing for nearly 4 months. I am 74 years Young and I go there 6 days a week. The reason I gave 5 Stars is because the place caters for my needs, not far from my place. The staff are always pleasant, the PT Ben was very accommodating. Now, a few things I would like to clarify. Sadly, many Members do not follow the Signs, and every time I have to clean before I use the equipment and remove the weights from it. The Management has put in place the Signs, its up to the Members to follow the Rules. I go there mid-morning, and the review is based on that time of the day. The place needs some housekeeping.

Claudia Reslan I’ve been attending Studio A5 for about 2 months now, and I can’t recommend it enough! Amanda is an incredible instructor, so kind, down to earth, and genuinely invested in helping you succeed. She takes the time to make sure you’re doing everything correctly and is always there to offer support when something is challenging. The class schedule is very flexible, which makes it easy for me to fit it in. I’ve seen amazing results since I started and feel so much stronger and more confident. If you’re considering starting pilates, definitely book a session at Studio A5, you won’t regret it!! xxx