5 /5 Neve Piper: Having moved to Australia and served Austen at a restaurant, I got his contact to get my hair cut and dyed in October. (My hair is thick, curly, frizzy and difficult, so in the UK I’ve only ever found 1 hairdresser who I trusted to dye my hair!) I wanted to continue the high lift tint I had in previously, and Austen’s suggestion to do full instead of half head and add some bleach was definitely needed! The cut and colouring is perfect, suits my natural skin/ hair tone and is growing out beautifully. After struggling with the humidity I then got a keratin treatment in December. (I’ve also never had this done before!) My hair has never felt softer, healthier and manageable - it’s MAGIC. I can wash, dry, and style my hair quickly/ easily and looks like I’ve left the salon. I love the colour even more now somehow. Think I’ll be having keratin done for the rest of my life… I’m going back to Austen for a trim in February, doing the Keratin again before going back to the UK in May, and a half head of colour if needed. So grateful to have found Austen this early on since moving to Australia, I wouldn’t have anyone else do my hair and not sure what I’m going to do when I move back home!