Maia Tait I had the most amazing experience at lash envy and with my tech, Caitlin, she was absolutely amazing with her skills and worked her magic. I could not be happier with my experience and the quality, I got a lift & tint, and it made my eyes look bigger and like I actually had lashes
5 /5
Sara Yared Had such a great experience at Lash Envy. My previous lash salon moved too far for me to justify the travel and given I have very sensitive eyes and lashes that dont hold a curl very well I was not sure Id find a good replacement. Lash Envy came through with the goods! Caitlin was lovely. Friendly, professional and helpful. And I love the results!! Will definitely be back.
5 /5
Bourke Family Lovely, super natural-looking lashes that are so comfortable to wear! Ive been a regular with Caitlin for years, but all the staff are talented and simply delightful : )
5 /5
Breeanna McNair I recently had my lashes and brows done with Jen at Lash Envy, and I couldnt be happier with the results! Jen’s expertise and attention to detail truly made the experience exceptional. My lashes look so pretty and fluttery and my brows are perfectly shaped. The salon itself is clean and welcoming, creating a relaxing atmosphere. Highly recommend Jen and Lash Envy for anyone looking for top-notch lash and brow services!
5 /5
Mia Chapman I have been visiting Lash Envy Hampton for a few years now to get Lash Lift and Tints. Sometimes the service is absolutely amazing, and I leave really happy with the look of my lashes. Other times the service is a bit lacking, and I’m somewhat disappointed. This varies depending on which staff member you have.
My last visit, however, was absolutely abysmal, and confirmed that I will not be returning. The service was painful, and the staff member didn’t seem like they wanted to be there. She accidentally knocked me in the head several times (and didn’t apologise) and also flicked some kind of chemical all over my face while she was mixing something. I felt uncomfortable speaking up.
When she finally took the pads off from under my eyes at the end of the service (which is usually painless), it felt like she was ripping my skin, like wax. I thought this was very unusual. When I clearly flinched, she did not apologise once again. She then spent a long time really rigorously rubbing my eyes, which I have never experienced before. The whole experience was very odd.
Once I saw my lash lift in the mirror, it added to the disappointment, as they were fairly flat.
I left without complaining as I understand that the quality of the service can vary, and I am typically not one to complain. However, the next morning I woke up with large red marks under my eyes (see photos attached). These didn’t go away after several hours so I called Lash Envy for guidance. They told me I “probably have dry skin” (I don’t have dry skin) or that it may be an allergy and suggested I take an antihistamine. I found this to be an odd response as I’ve had a Lash Lift and Tint done many times with them, so I am obviously not allergic. And, if they’ve changed the products that they use, I should have been informed. The redness was also in the shape of the pads that go under the eyes, so I knew it was to do with that and that something had gone wrong. I tried to explain that it felt painful when they removed the pads, which it doesn’t usually, and I was dismissed and told it shouldn’t hurt (lol, I know). I never received any follow-up from Lash Envy.
These red marks turned into large red bumps, which ended up lasting for over 3 weeks!! To say I’m annoyed is an understatement. I do feel bad leaving a negative review as some of the team are so lovely and very talented at what they do, but the staff I interacted with on those occasions were terrible. I hope they can rectify this issue somehow.
1 /5