Catalina Valenzuela Second time coming to Pooch Beauty Salon, they are always super friendly, my dog loves coming for a bath and nail trimming. The products they use are of great quality, his fur is shiny and soft and smells amazing. Thank you so much! See you next time :)
5 /5
Vivian Phan My dog Axel always comes out looking stunning after a visit to the Pooch Beauty Salon. They take such good care of his double coat. Its always so soft and shiny after theyre done with it
He is always super happy to be dropped off to them which for a dog mum is such a reassuring sign.
5 /5
Les Cheveux En Vogue Worst grooming experience in 16 years!!
Extremely disappointed with the grooming service here. My dog was returned with her coat cut far too short — her skin is now exposed, which is very uncomfortable for her. Even worse, her head and face were left untouched and still dirty.
When I raised my concerns, I was told my dog wouldn’t sit still. This is simply not true — she’s been groomed regularly for 16 years by various professionals and has never been a problem. This was the first time I’ve ever encountered such poor handling and lack of care. I expected professional grooming and attention to detail, but this experience fell far below that. I won’t be returning and cannot recommend this place to others.
Very disappointed after trusting them with my dog — I expected better. Sadly, I cannot recommend this groomer based on my experience.
This was an upsetting experience, and I would urge others to think twice before booking here.
One star is too generous — if I could leave zero or below, I would.
1 /5
Sarah Spencer After having an incidental break from grooming my male Samoyed who is 50 kilos!!!! (Very hard to find a groomer who wants a giant breed). I booked in with Bree at the Altona North Salon. She instantly made both myself and my dog, Ashem, so happy that we had booked in. Ashem was with Bree for 3.5 hours and she de shedded him, washed him, and rid him of every knot that I didn’t think was possible. I am forever so grateful for Bree and the Altona North groomers for their kind treatment and going above and beyond for Ashem. He is like a new dog - full of life again! Consistent grooming will be booked in from now on. Can’t recommend them enough.
5 /5