Chiara S Have had good and not so good experiences here, but ultimately won’t be coming back to this salon. My first two lash lifts here have been great, however my most recent one was over processed, so far to the extent of my bottom lashes also being damaged and curling into my eye. From someone who has gotten lash treatments for 3 years +, I can absolutely appreciate you go into beauty procedures knowing the risks, but the lack of compensation or apology was unfortunate as all I’ve been left with is frizzy lash damage, and have in turn not really gotten the service I paid for, which was already on the expensive side as it is. In addition, I also have a chemical burn to my left lash line. When I came in the next day to ask about it, l I was provided a serum to try and relax it, and the other receptionist in the salon who I spoke to initially was very lovely and apologetic, but I do believe customers should be financially compensated, at least partially, for complications like these as this was out of my hands and a fault on the staff members behalf.
2 /5