Alder Fine Jewellery - Armadale (VIC)

Carter A true one-stop luxury service in Northern Sydney! It offers a great selection of pre-loved designer handbags with fast inventory turnover — there’s always something new to discover. You can also consign, pawn, or sell your luxury items here, all in one convenient place. Highly recommend for luxury lovers looking for trusted service and great deals.

Ronny Tchado Very good service and good family business they treat us good and helped me find a gold chain Alex

Tegan Ive had one of my best customer service experiences from Francesca Jewellery, and I couldnt be happier with the outcome! In late-2023, I purchased a silver locket from their website which was incredibly special to me. Why, you ask? Well, it had a photo of my dog Lucy inside, and I was off to live overseas for a year without her. About three to four months later, I noticed some of the vanish on the front of the locket wearing. However, at the time, I didnt really have the capacity to return it. So, I instead continued wearing it, and once I arrived home I reached out to Francesca to see if theyd be able to help, or recommend how I could improve the appearance. Low and behold, after a few emails, and sending the locket off to be inspected, they offered to replace it -- even though the warranty period of three months had well and truly passed. While this was fantastic service in and of itself, they went one further. You see, it was only after they were shipping a new one to me, that I realised I should have taken those precious photos out... But, when I emailed to ask if they could send me back the photos (to save from printing, cutting, and trying to squeeze them in myself), they let me know that theyd already included new photos inside. It was the most wonderful gesture, and incredibly thoughtful. They truly went above and beyond to help, and I couldnt be more grateful. Not to mention that their communication was flawless and timely, and the product itself is beautiful (of course). So, thank you so much to the team at Francesca Jewellery. I couldnt recommend them highly enough!

Sanya Verma I had such a wonderful experience at this store! I came in to get my watch resized and a bracelet chain fixed, and I was very pleased by the customer service. The store owner was incredibly kind and welcoming, and went above and beyond to make sure everything was perfect. What truly stood out was the owner staying after business hours just to help me out—something you don’t see often these days. The attention to detail, care, and genuine dedication to customer satisfaction was exceptional. Both my watch and bracelet now fit perfectly and look as good as new. If you’re looking for quality service from people who truly care, I highly recommend this place. I’ll definitely be returning for any future repairs or adjustments. Thank you again for the outstanding service!

tina Konstantopoulos My daughter came into your Eastland store was looking for a Mother’s Day present she was served by Linda.Her customer service was excellent and even gift wrapped my present .My girl was so happy with her shopping experience thanks again Hoskings Eastland .