Anytime Fitness Thornhill Park - Thornhill Park (VIC)

3 /5 Hussein M: Anytime Fitness has a lot going for it. The new gym features nice, new equipment, and the staff are great and friendly. Although the gym is somewhat small, you can still get a comprehensive workout there. However, there is one major issue that is both annoying and hazardous: the placement of the lockers. They are located near the toilet door, which swings outward towards the lockers. This has caused me to get hit either on my back or head by the door handle twice while using the bottom lockers. Fortunately, the door was opened lightly on both occasions, but it remains a safety concern. Interestingly, the disabled toilet door right next to it swings inward, making me question why the other door swings outward, especially since it is not a fire exit door. This design choice is very unsafe and should be addressed. Overall, while the gym has many positives, the locker placement is a serious safety issue that needs to be rectified.

1 /5 mandeep singh: I’ve had a terrible experience with Anytime Fitness Thornhill Park. The staff clearly have no idea what they’re doing. I tried to cancel my membership and was given the runaround for three weeks. After all that time, they finally called me only to say they couldn’t process the cancellation from their end. To make things worse, the staff were extremely unprofessional on the phone and showed no willingness to help resolve the issue. It’s frustrating and disappointing, especially from a brand that’s supposed to be customer-focused. Save yourself the headache — think twice before joining this gym.

1 /5 Imran Khan: Unhappy with Anytime Fitness Thornhill Park Im very disappointed with the experience I had trying to cancel my gym membership at Anytime Fitness. I joined under a promotion with a no lock-in contract, but when I went to cancel due to a medical issue, the staff member Sonia told me Id have to pay a $500 Fee I provided my medical certificate, but Sonia still refused to cancel my membership without the fee. This is completely unacceptable and not in line with the agreement I made. I expect Anytime Fitness to honor the contract I signed and allow me to cancel my membership without penalty. Ive been a loyal member, and this is very poor customer service. Has anyone else had a similar issue with Anytime Fitness? Id be interested to hear your experiences. Hopefully the management can resolve this quickly.

5 /5 Simply Educational146: One of the cleanest gyms I have been too. Sonia is amazing ! Love the greeting from her when I walk in . So friendly and amazing atmosphere! Hands down the most amazing gym around here !!