Balance Gymnastics - Research (VIC)

1 /5 Paul Cooper: A lot of changes recently and definitely not for the better (such a shame). I think there may have been a change in management. The warm welcome has gone, staff have mostly changed (way more Junior and a lot less it would appear) and the general vibe and buzz that the place had has completely gone. UPDATE: I thought I would come back and provide an update since my last review. We have been disappointed and now looking for a new club to join. It seems that lots of people have left, some of the coaches look like they dont want to be there. Management seem to hide and not engage with their customers. I did note that when I gave my first update, there had been a quick succession of 5 star reviews in the following days which looked uncharacteristic. I quick check shows that these reviewers dont live local to the area and appear to have existing relationships to the new owners. It would appear that even the owner changed her name to give a false 5 star review (BEWARE). I dont think I have ever seen the owners in the club. Anyway, the search commences

5 /5 Bethany Anderson: Customer service was very helpful, fair and quick to respond. The holiday free play program is great value and the children always have a fun time. Thank you Balance!

1 /5 Iona Christie: Bought in 2023 by the same people as bought Trident in Ringwood. Like there, the first thing they did was destroy the competitive programme. Threw out the last of the competitive girls right before comp season starts, so that she cannot join another club or compete and destroyed her gym and work careers in the process.

5 /5 Tania Barbaro: What a great place Balance Gymnastics is. So much fun for the kids and the staff are super nice, especially Maddie and Tash. Always friendly and very welcoming, making it a pleasure every time I visit. Highly recommend

3 /5 Stephanie Smith: Ive been bringing my kids here for six years and in the last year its undergone some serious changes. It used to be quite busy but with all of the senior and junior advanced gymnasts having left to follow coaches who have also left, its much quieter. I didnt realise how many advanced students there were but Id say the room is only 50% full compared to how it used to be. But on the other hand, my kids come to burn off some energy, get a bit of strength and flexibility and learn to do some flips, not to be potential olympians, so its kind of good for me, smaller classes, better access to all the equipment for the kids, and parking easier. I suppose this gym could be recommended as more of a hobby gym rather than a pipeline to competition gymnastics now, basing it on the hours Ive sat and watched years ago and compared to now. It does seem like a shame though, this place used to be full and busy and energetic.