Buy and Sell Conveyancing Services - Emerald (VIC)

5 /5 Julie Cini: Annette and her team were amazing to work with for the sale of our property. We had numberous setbacks during the process and they were supportive and helpful every step of the way, often explainging challenging the challenging situation. I can highly reccommend their service. you will not be disappointed! Thank you

5 /5 Gail A: Tip-top professional service provided by the team at Buy & Sell Conveyancing. As the Executor of an Estate I had to oversee the sale of a property Annette, Kylie & Emma kept a close watch on all aspects of the somewhat complicated sale & represented my interests every step of the way. They were readily available to answer my questions & kept me informed from acceptance of the offer to settlement.

2 /5 D B: As a first time buyer we had no idea what to do or what to expect. the job of a conveyancer is to communicate and lead the buyer into an easy going settlement, isnt it? I constantly had to call and email to get information. I felt like I was doing all the chasing .. the house was settled on time but this process was stressful.

1 /5 A A: Very poor experience. As first time buyers (pre 2020), there was little communication or direction. We had to chase up critical documents which were apparently sent via post but never arrived. We only knew to chase these up from friends who told us we should have received them. The way we were spoken to was very poor, at one stage being told Were doing what youre paying us for!. We were referred from a local real estate - maybe knowing they are guaranteed business, makes staff more inclined to act poorly to clients?! EDIT in response to owner: We purchased prior to the pandemic! You are the correct business. We did raise it with your staff and real estate agent who referred us. Unfortunately, nothing changed. You treated us poorly and disrespectfully. Judging from the other feedback, we are not the only ones who have had a negative experience! :) :) Annette - you should really speak to your team about how they speak to your clients.

5 /5 Star Emerald: Annette is very honest and friendly. I used her office several times and never had any issues when buying or selling.