Commonwealth Bank Roxburgh Park Branch - Roxburgh Park (VIC)

2 /5 ibrahim aljuboori: I sought assistance in initiating a payment dispute, and the gentleman assisting me was very helpful. However, the branch manager began advising the gentleman not to provide assistance, citing the potential for the matter to be time-consuming, despite the short queue.

1 /5 Harris: In the name of cost savings the really cut down on stuff they have no respect and no interest in traditional banking and I think that deliberately making the stuff slow down so people choose not to wait

1 /5 Charm Chan: I got problem with payid and I try to fix it that why I went there but she never listen me and I tried to show her about what problem but she said she talk with me 2 mins already so no more talk and call next person!! I was shock how she treat customer like this!! Excuse me!! If I don’t have any problem I don’t come here for waste my time!! Just the shame of bank have staff like this!! Not recommend to come this place because maybe you will waste time like me please go another must better!!

2 /5 A: At a time when interest rates are through the roof and mortgage repayments at uncharted levels, we get treated to sub-standard service. Only one teller was operating when I recently went there for foreign currency and they forced me to wait for at least an hour; no updates on the meantime. Disgusting service. You ask us to be kind to your workers; but you dont deserve it. Thieves.

1 /5 Art: I was like to speak with someone about my card but she suggest me to apply directly for lost or stolen card....... what sense have this . My card do not stolen I have it ! I said that .Then asck me for call the banck number becose she can not check. Questions why she with my app ask for replace the card if cant check my staff? Seriously? Is this LEGAL? Commonwealth lost in quality human service.