CRE Brokers - Carrum Downs (VIC)

5 /5 BG M: Exceptional Experience Buying My Business! Working with Tom Wheeler, CRE Brokers was an absolute pleasure from day one. I was in the market to buy a business and had a lot of questions, but they made the entire process clear, smooth, and stress-free. They really took the time to understand what I was looking for, showed me quality opportunities that matched my goals, and offered valuable insights during negotiations. Their professionalism, market knowledge, and responsiveness made a huge difference every step of the way. Thanks to their guidance, I found the right business and closed the deal with confidence. I highly recommend Tom Wheeler, CRE Brokers to anyone looking to buy a business—you’ll be in great hands.

5 /5 Tom Rattigan: I have bought & sold a few businesses with Lloyd & he has proven to be a great facilitator between buyer & seller - he acts fairly, honestly & is motivated to get deals done, ensuring all parties, the buyer, seller & landlord, are happy.

1 /5 krystal moore: As i said, we booked accommodation a week in advance and the broker knew about it. We were told he was going to be on holidays and assumed, as a corporation, that a representative would be made available as we were travelling 9+hrs and the broker was merely a few hrs away. Not the case. We were satisfied with the vendors accommodation of showing us around as they had limited time to do so. We initially contacted the "vendor" and were referred to the broker as they were busy and then gave the weeks notice of arrival to view the property. However, we were not met by a broker or representative of the brokerage. We had to wait and pay for additional nights accommodation, so the vendor could show us around. This is not acceptable from a company that takes a sizeable commission from selling a property, that they dont show! We didnt get any correspondence about the property we wanted to see, we got 1 email about a new property, and when we HAD to contact the broker, as per the owners response, the finances were sent via a text message. We see this as unacceptable from a company that expects financial gain from buying and selling properties.

5 /5 Ostēr Eatery: I can’t speak highly enough about Lloyd at CRE Brokers. His service was nothing short of outstanding. From the very start, he was precise, punctual, and consistently exceeded expectations. His attention to detail and ability to navigate complex situations made the entire process seamless and stress-free. Lloyd’s professionalism and dedication stand out as some of the best service I’ve ever experienced since moving to Australia. His expertise and genuine willingness to help reflect the high standards of CRE Brokers as a company. If you’re looking for someone who truly cares about delivering exceptional results, Lloyd is the person to trust. I’m incredibly grateful for his support and for helping us in selling my business, highly recommend him and CRE Brokers to anyone in need of top-tier service. Thank you for making a potentially challenging experience so effortless and positive! Nick

1 /5 Jay Jana: We recently expressed serious interest in a property listed with CRE Brokers. Craig Clark contacted us, was pleasant, and promised further details and a call back after speaking with the vendor. Unfortunately, several days passed with no follow-up. After multiple attempts to contact him, we only received brief SMS responses advising that he was busy and would return the call—which never happened. After further persistence, we finally received an unprofessional SMS stating that the vendor was interested in another party. The lack of transparency, diligence, and professionalism in how this was handled is disappointing. Whether or not we were successful in the purchase is not the issue—what is concerning is the lack of professional conduct, follow-through, and care. Judging by other reviews, this appears to reflect a broader issue within the company’s culture. We expect better from an agency representing serious buyers and vendors. We hope you take this feedback constructively to improve your service standards. ----------------------------------------------------------------------- REPLY TO YOUR RESPONSE: Dear Mr. Craig Clark, Thank you for taking the time to respond. However, your response clearly reinforces my points —seems you have mistaken me for someone else who was fortunate to have the opportunity of your time and attention. To clarify, as a formal public statement: 1. Nothing was ever relayed to me at any stage of the process. 2. I was never given the opportunity to make an offer, either verbally or formally. 3. I made no offer because you never responded to my communication or provided the opportunity to do so. 4. I received no return calls, no follow-up correspondence (other than the initial call), and no opportunity to ask questions or continue the discussion beyond my initial enquiry. 5. I fully accept that being unsuccessful in a purchase is part of business; however my concern lies in the complete lack of professionalism, communication, and courtesy. Being ignored—ghosted, essentially—and ultimately receiving only a short text after repeated follow-ups reflects a serious lack of respect and diligence toward prospective buyers and vendors. …If you have any evidence to the contrary, I will gladly make a formal public apology. My review was intended in hope to improve the experience for future clients and vendors engaging with your services. Thank you again for your time.