Directline Finance - Melbourne (VIC)

Sam Hayward Davids attention to detail, communication skills, follow up, and knowledge of the market is first class. Empathetic and intuitive when it comes to understanding and adapting to risk tolerance. Would not hesitate in referring anyone to David. Wonderful service and helped secure a fantastic result in a challenging market.

Hew Roberts Nermalee recently assisted me in obtaining pre-approval and subsequenty a mortgage for a home in Sydney. Throughout the process she was fantastic at keeping me up to date with options, progress and what to expect. Her communication was excellent: being timely & honest, and she was more than happy to assist with all aspects of the purchase & settlement process. I would happily recommend Nermalee as broker!

Parveen Kharb I had the pleasure of working with Sam on a particularly complex refinancing matter, and I couldnt be more impressed with the experience. From start to finish, Sam made the entire process feel seamless and stress-free. What stood out the most was how readily available Sam was—always just a message or call away, no matter the time or question. That kind of accessibility made a huge difference and gave me peace of mind throughout the process. Sam was also incredibly proactive with the paperwork, ensuring everything was prepared ahead of time and that no detail was overlooked. It was clear that he was not just keeping things on track but actually staying several steps ahead. If youre looking for someone who is professional, responsive, and truly invested in making things go smoothly, I cant recommend Sam highly enough. He made a complicated situation feel simple—and that’s no small feat.