Goodlife Health Clubs Taylors Lakes - Taylors Lakes (VIC)

1 /5 Carlo DAngelo: I have just seen a bank deduction from goodlife for $9.99 in addition to my usual weekly deduction for gym membership. I was informed this would occur every 3mth. When I asked about it at the gym i was sent an email informing that it was: account billing services, access management, membership transfer, and membership portal services. I also asked to have access of email or phone numbers of the smarter folks at goodlife ivory tower HQ, however I was informed they couldnt do that. I was offered that the site manager could call me to discuss. Both the reception person and the manager were nice to deal with however the smarter folks at goodlife ivory towers HQ have tied their hands and they cant do anything about this silly deceptive and misleading fee. HQ is blocking them and preventing anyone like me to contact them. I would like to know what other alternatives applicable to me to process payment for my membership to avoid this account billing service fee? Can I pay cash? I would like to know what alternatives I have to access the gym? I would like to know what membership transfer are goodlife providing to me, as im not aware of any transfer? I would like to know what are the alternatives to membership portal services available to me? Most reputable businesses include such business costs as exactly that, business costs that are part of undertaking a business.....NOT the smarter folks at goodlife ivory tower HQ. Does one get charged a service fee when one goes to the supermarket to buy the weekly shop? No Does one get charged a service fee when going to buy a bucket of muscle protein from a protein, nutrition or health food shop? No So why does goodlife? And how do they seriously justify such rubbish to us? Why does goodlife treat us members with contempt ? And to make things worse, my preferred gym class being spin sessions is being reduced with the Sat, come Sunday class now being totally removed from the timetable and not replaced elsewhere in the week as an alternative spin class. So we continue to pay and services are reduced.

5 /5 Parveen Abusalam: Love attending the classes, all the instructors are knowledgeable and well-experienced. The atmosphere at the gym is amazing, and everyone is welcoming and very helpful. If the club can improve the womens toilets and put in new seats, will be great.

2 /5 Yu vi: This gym is very old and outdated. All of the equipment are well used in end of life. For the price they charge they should have upgraded their equipment years ago. I have left and went to anytime fitness. At least there they rotate the equipment every few years. Even though its a smaller gym, it has everything I need at a much cheaper price compared to GoodLife.

5 /5 Kellie Gore: Access to the gym easy. Centre clean and organised. Equipment good to use. Only trouble was parking. good warm up before entering the gym.

2 /5 Sam Silva: Good gym. But a major issue is ventilation. I go to the gym mainly at night. Main problem I see here is that they turn off the aircon at night. I cannot complete my treadmill targets at times due to this. It comes on eventually, but I’m too tired by then as ive lost most of my energy due to ventilation issues. Hope they fix this problems soon, if not i will have to go elsewhere.