Gouzlan Group Australia - Mount Eliza (VIC)

K K I had the best shopping experience here with passionate and effective customer service!!!

Julieanne Johnston I have just purchased a ring on line. I needed to order a size that was not available in store. I wanted to let you know how helpful Kerry was and how much I appreciated her helping me. The ring has been delivered before Mothers Day which is fantastic . I would also like to ensure that LEONIE that works at the Keilor Downs store in Melbourne Victoria gets some credit for the sale of this ring. I was in store Saturday May 3rd and she was extremely helpful and lovely. You are very fortunate to have such an attentive , honest and generally all round nice person working at one of your stores. Can you please ensure that Leonie gets some positive feedback Kind Regards Julieanne Johnston

ruby gordon popped into your store for the first time today and was greeted by a gorgeous young lady called Lucie. she assisted me with finding the perfect bracelet and even offered to polish my necklace for free!! such a kind soul!! will 100% be going there for all of my future jewellery purchases

Michael My fiancé I had the absolute pleasure of working with Melinda at de Boulle, and I cannot recommend her highly enough. From the moment I walked into the store, Melinda demonstrated an exceptional level of professionalism, warmth, and expertise that made the entire experience unforgettable. Her communication skills are second to none. She attentively listened to our needs and patiently answered all our my questions, ensuring that we felt confident and well-informed throughout the process. Whether it was discussing intricate details about specific jewelry pieces or explaining the craftsmanship behind various timepieces, Melinda’s knowledge was both impressive and invaluable. What truly set her apart was her ability to make the experience feel personal and special. She intuitively understood the significance of selecting the perfect jewelry and timepiece for my upcoming wedding and treated the occasion with the care and excitement it deserved. Her attention to detail and ability to offer tailored recommendations made me feel like I was in the best possible hands. Thanks to Melinda, what could have been a stressful and overwhelming process turned into a memorable and pleasureful moment. Her passion for her craft and genuine dedication to ensuring customer satisfaction are rare qualities that make her an absolute gem. I am already discussing our next purchases with her, as I know there is no one better to assist in finding timeless and elegant pieces. Thank you, Melinda, for making this such a remarkable experience.