HARLI + HARPA WATERGARDENS - Taylors Lakes (VIC)

5 /5 hira zahra: “I really like this jewellery shop. The designs are quite beautiful, and the staff were very friendly and well dressed. Overall, it was a wonderful shopping experience. Highly recommend!”

1 /5 Lei Lei Lei Lu: Very disappointing experience. I walked in wearing my school uniform with my backpack, just to have a quick look around, and was told to leave my bag at the front. I hadn’t even touched anything. If this is really about preventing shoplifting, then why aren’t people with crossbody bags asked to do the same? Singling out students feels unfair and disrespectful. Even luxury brands that sell items worth thousands don’t treat their customers this way — yet this small jewellery shop assumes the worst of people the second they walk in. And with security scanner gates already at the entrance, I can’t help but wonder if those are just for show. What happens when the shop gets busier after school? Will every single student be told to dump their bags at the counter? That’s unrealistic and unprofessional. This store has no respect for customers and no understanding of basic professionalism. I won’t be returning, and I wouldn’t recommend it to others. Students and young people especially — be prepared to be treated like criminals the moment you walk in.

5 /5 Helie: Amazing store. The jewellery is unlike the ones sold at the cheap stores. This shop has a feeling of elegance and has an upmarket vibe going especially with the well dressed, classy young women who work there. Well done.

1 /5 Vanessa Chan: I had a very disappointing experience here. Most of the staff were friendly, except for one employee who was extremely rude. She spoke very loudly as if trying to kick us away. She was wearing a dark plum lipstick, and I will come back to find out her name. I wanted to purchase a necklace and asked to try it on to check the fit. Another staff member kindly assisted me, but this employee interrupted and insisted that it was “not hygienic.” Meanwhile, I saw other customers freely trying on items without any issue. Even when another staff member help me to try, she still raised her voice and said no. Her behavior made me feel unwelcome, as if she didn’t want us to shop there at all. Very rude, unprofessional, and discriminatory.