Kalli James Design - Ringwood (VIC)

5 /5 ashley barrueto: Awesome experience with Kalli. My sisters and I got permanent bracelets personalised with charms. The variety of jelwery is great to see and the sizes are so inclusive for all their pieces.

2 /5 Judy Lynch: Unfortunately, I didn’t have a great experience when returning my bracelet yesterday needing the clasp to be reattached It just broke about 3 1/2 months ago. I live down in Middle Park so it took me a while to get back up to Eastland. So took it into the store yesterday and I was charged $10 to have it put back on now I was furious and yes, I acted like a bit of a Karen in the end because the young girl was so rude about explaining that it’s a three months policy Warranty which I’m sorry. I think that’s a little unfair considering it is handmade so I feel the quality should have been up there. I’ve spent nearly $400 at this store and it’s has come to this that I’ve had to complain about getting charged to have the bracelet fixed which obviously the quality was not up to standard. I had treated the braceletwith kit gloves, but the thing that really annoyed me was my friend was in there earlier and she had to get a link placed onto her bracelet and she wasn’t charged anything( I didn’t have a new clasp put on at all just reattached the old one ) Now I know it was only $10 which is absolutely nothing but I’m sorry but if a product isn’t up to standard and it is supposedly craft great craftsmanship it shouldn’t have fallen off. Yes things happen. I’m not saying they don’t but I think your warranty should be a little longer than three months, according to the woman young woman that was obviously standing in for the Mannger yesterday. ( Who by the way needs to deliver her message in a much more friendly manner to which I wouldn’t have been such a Karen!) And I’ve read all the reviews and yes everybody is treated so lovely and welcoming. When you’re buying products I grant you that because that’s exactly how I was treated but when a product isn’t up to scratch and it is to be mended now that’s a whole different story… Judith Lynch

5 /5 brooke taylah: I absolutely adore Kalli James Design! Ive been there twice now for permanent jewellery (one which I’ve had for nearly a year now), and each visit has been a delight thanks to their exceptional customer service. A special shoutout to Issy, who, along with Kalli, went above and beyond to make the experience truly memorable. Issys attention to detail is incredible, and her dedication really shines through. The entire team at Kalli James is genuinely committed to ensuring you have the best possible experience—and I can wholeheartedly attest to that!

5 /5 Sam Karaoglanis: James was amazing and incredibly helpful and Kalli is really friendly as well. Their selection is so extensive and you can never walk out without something! I bought a chain a few months ago and just added an evil eye, I love how you can forever customise your pieces!