Kim Heng Jewellery - Springvale (VIC)

Laura Langenbach Yossi is amazing! Hes so helpful and nice and gave me a little tour through his atelier. An old ring of mine (from the 1940s) had to be fixed cause a little bit on the side broke off. Since it was my mums ring who recently passed away (and my grandmothers before that) , it had a great sentimental value to me. Yossi treated the ring with all the respect and told me all about it, since I didnt know much about it. The outcome was amazing! He went above and beyond to restore the ring in the best way possible and I walked out with a perfectly restored ring, even though I went in thinking only that side bit would be fixed. He didnt charge any additional costs for the extra work he had done which was great! Im really happy with the ring and it will probably last me many, many years before anything has to be done about it again! If I ever need to get any jewelry done, I would definitely come back here!

Craig Morgan Bought the Torquay Classic Ring from Waverley Jewellery online which fits perfectly! Easy ordering process and efficient delivery. Will buy again. One happy customer. Thank you.

Hope Stainton Absolute abysmal service. Whoever is in the hiring sector really needs to be sacked. The staff here have shocking customer service. Either Pandora head office needs to rethink how they run the operation given the store is in a popular DFO with a tonne of traffic so need to implement ways to manage that or they need to hire staff who actually know how to be in customer service. I would highly recommend you avoid this place like the plague as its a waste of time and you will receive zero friendly service from the staff there. Also, i witnessed a child go behind the counter, try to open the drawers, then try to sneakly grab the keys off a staff members hip. It was i, who had to let a staff member know that it was happening because the other staff member who was there (was having the keys pried from her hip) did nothing about it. Useless. Honestly useless.