4 /5 Tahnee OBree: Lucid Black very professional and lovely people to liaise with, however there were communication issues in the beginning, which for a first home builder who is in no way familiar with the whole process was very stressful. My valuation was delayed for months and while this is not Lucids fault, multiple calls and texts asking for an update went unanswered for weeks. I feel they could have improved by just keeping me in the loop and this would have alleviated a lot of stress and worry.
A Teams meeting did address these concerns and from there communication improved greatly and I was secured a good valuation and the rest of the process ran very smoothly.
Overall I would recommend Lucid Black Finance Brokers, I would just recommend requesting a Teams meeting to address any concerns while in person meetings are not an option.