5 /5 Jordan Elwell: I don’t think I’ve ever had such a positive experience in buying something as we did with our new house, thanks to Craig and his wealth of experience, generosity, and fatherly advice. Being expats who are also new to the housing market, we were pretty clueless about the process and Craig was always ready to give us honest advice that went far above & beyond what we’d expected.
From after-hours calls & meetings, to sending value assessments at all hours of night when we found houses of interest, to guidance in what type/location of houses to avoid, Craig was right there every step of the way, always friendly and patient with us while we figured out what we wanted to do.
Also, Craig’s attention to detail is impeccable - he effectively saved our settlement by catching things missed by the other parties which may have delayed the sale. If it weren’t for him, I don’t know where we’d be. I would earnestly recommend Craig & Smartline to anyone looking for personalised service for a home loan, especially if you are a newbie like us.
Thanks for everything, and look forward to working with you again some day!