Nanscawen Lawyers - Essendon (VIC)

Angelo Villarosa Professional, courteous and respectful service from both Ana-Isabelle and Keegan. Everything was explained in detail, arranged in a prompt manner and was a seamless experience. Thank you. Angelo and Liz

Name I had a very disappointing experience with this firm, especially with Amelia. The level of service was minimal at best, with little to no guidance provided. I engaged them for a Section 32, but at no point was I properly informed about what I was actually paying for or that the certificates (which cost $474) were only valid for "three months". This crucial detail was only mentioned when payment was due. The certificates were for the creation of the Section 32, but since the sale didn’t go through, I was left paying for work that was essentially useless to me. Amelia waited until the end of the three months to request final payment, as previously discussed, without ever explaining what had actually been done or what I was paying for. When I asked for the Section 32 after she requested payment, she simply provided the property certificates instead, which I had never received at any point during the three months. Amelia never explained what the certificates contained, how they applied to my property, or any legal implications. The fees were not properly discussed—only mentioned in an email with unclear breakdown. For the amount I was charged, I expected at least a basic level of legal advice, but instead, I had to seek out most of the information myself. Overall, this was the worst legal service I’ve ever dealt with. If you’re looking for a solicitor who provides clear explanations, transparency, and proper guidance, I would strongly advise going elsewhere.

Caroline Noulton The service from Tom Woodward was fantastic. He was empathetic and came across as though he cares about what he does and the people he works with. His advice was excellent and the outcome exceeded my expectations. I am so grateful to him. The admin process was also great- responsive, informative, comprehensive and efficient. Highly recommend.