1 /5 Leigh Shaw: In 2023 I did my tax with these guys , the accountant I was assigned looked like he had been out the back smoking hooch or something , my return came back at 11k with allowances that I knew I didnt do I told him I dont want the travel Im not eligible he said he would cover it and submitted it anyway , I was then red flagged and audited by the ato and i was given 3k , when reapproaching rj Sanderson pakenham they told me they fired the accountant for being rogue and were sorry for it but they did not want to handle my case after it and tried to handball me off elsewhere , I persisted and got the boss of pakenham to do it , we then submitted a challenge twice and won back another 2.5k but it was a timely process , I had nothing but praise for them for helping me follow it all thru but they then put a note on there system that I was no longer welcome as a client, this screams we only want your fast money and are not interested in difficult returns ,,, another year few years back they also paid my tax twice and due to the stuff up deducted both amounts out of my bank putting it in the red and It took 3 weeks to rectify and get my original amount , this company is nothing but a headache and not very professional at all , total scammers