Reload Physio Brunswick - Brunswick (VIC)

5 /5 Conor McCutcheon: Ive been to Reload a few times for physio and a few times for remedial massage. I have a prolapsed vertebrae in my neck which contributes to alot of back pain, I went to Mia for a remedial massage and she worked wonders. She listened to me when telling her where it hurts and how it hurts and knew where to work on that would help ease my pain. I will definitely be back

5 /5 Nigel Sutherland: The physiotherapy practice offers a warm and welcoming environment from the moment you walk in. I received a thorough assessment with a clear explanation of my injury and a well-structured initial treatment plan. Special thanks to Physio Rachel for her professionalism, care, and excellent guidance throughout the session.

5 /5 Emily B: Have seen Richard for a couple of sessions so far regarding injury rehab and fitness management for complex health issues and he is friendly, knowledgeable, and great at pinpointing exactly what isnt working and what needs to be done to improve it. Rachel at reception is super lovely and helpful + provides a really welcoming experience for patients. The space is lovely and well stocked with equipment, I couldnt recommend Reload enough!

3 /5 Mix D: This is my honest review of Reload Physio after five sessions. In short, I think I had the wrong expectations of what physiotherapy would be. While the experience was friendly, it fell short of what I have heard from others at different physiotherapy practices. These were my five subsidised Medicare sessions, so I am less inclined to be too critical. If I had been paying out of pocket, I likely would have stopped after the second appointment. The first session lasted about 40 minutes and focused on me explaining my issue. Most of this information was already included in the referral, but it seemed it had not been reviewed beforehand. My physio was warm and approachable, offered some initial guidance and exercises, and set me up with an app to follow at home. The remaining four sessions were spaced about one to two weeks apart and each lasted around 20 minutes. These were mainly discussions and reviews, with roughly five minutes spent on exercise technique. The approach relied heavily on homework exercises. App adherence seemed optional as far as I know, since my progress input there was never reviewed, only discussed in general terms. For me, much of this could have been done using YouTube videos or physio apps. I do not mean this as criticism for the sake of it, but I now understand why many people turn to online recovery options. I had expected longer, more hands-on sessions, with extended time in the exercise room and closer observation from the therapist. I saw other attendees receiving this, so I am not sure why I did not. Instead, my sessions felt brief and limited. Five minutes with the equipment was not enough. The structure was usually a quick check-in, a review of the exercises, and then wrapping up. Overall, the approach felt too light and not as thorough or practical as I was hoping for. When I was asked, “What do you want to do this session?” I felt that, for the costs being charged, the therapist should have already prepared a plan before my appointment; are they just winging it each session? It felt like it. In the end, I do not think Reload was the right clinic for me. If your injury is not life-threatening, you may be better off discussing recovery options with your GP and using online resources such as YouTube or dedicated physio apps.

5 /5 Carol Owen: Reload & Sam Glover the Physio are fantastic. Sam is knowledgeable listens to you & identifys the exercises to remedy the muscle strain or whatever has occured that causes discomfort. He takes the time to explain & supervises you thru the exercise regime to enable you to do them correctly at home. And theres an app to help you! This is the second time Sam has advised me on exercises to remedy first my badly torn upper arm tendons last year, and I didnt hesitate to be referred to him again this year when I had bursitis & tendonitis in my hip. Within 5 sessions & doing the exercises daily as recommended plus using the app to keep me on track, I have recovered well. Reload is great it is local & they have great exercise facilities. I highly recommend Sam & Reload they are spot on to meet your physio needs.