Saleras - Highpoint (Level 3) - Maribyrnong (VIC)

1 /5 Nawzad Doski: Dont waste your money with Saleras bought this for $5000 only for it to fade 2 months into it being worn. The warranties on them are fake and useless

1 /5 Avunniii Doski: Purchases a $5000 ring only for it to after a few months fade was told its abnormal, this happened 3 times within 1 year. Refused to refund or replace only re- rhodium plated it the 3 times for it to happen again + have a stone break. Went to several branches including the city head office but there where no help and nothing but rude. Few years have past and the ring is just sitting there unused. Absolutely devastated such a waste of money for what was meant to be my beautiful engagement ring. Still have the original recipet of purchase and copies of it. I would love to hear back from someone to reach a reasonable resolution.

5 /5 Kristy Lee: After visiting over 15 different stores, I found it increasingly challenging to locate what I envisioned. That was until I met Lisa at this particular store. She immediately understood my aspirations, displaying remarkable attentiveness. Lisa dedicated extra hours, came in on her day off, and tirelessly worked around the clock to create my dream engagement ring all within my budget. Her commitment to fulfilling my vision was exceptional. Although I waited approximately 10 weeks for its completion, I have only worn it for two days, and I am utterly enamored. It perfectly matches my long-held dreams. Thank you for helping transform my vision into a beautiful reality.

5 /5 Karishma K: Great collection of watches and jewelry with some friendly ladies who helped me look.

1 /5 Michael Russo: This place has the worst customer experience. I went into to purchase a bracelet for my partner as a gift and the item broke the same day. Phoned the store a few days later and spoke to the manager Enza who told me to bring the bracelet into the store and it shouldnt be an issue. At the time I was on crutches and limped my way into the store and brought the original receipt and bracelet only to be told that they needed authorization (needing to wait 2 weeks). I was then was sent away being told there wasnt anything that could be done because systems were broken and Id need to wait 2 weeks before I even got an answer back. I went in a week later to push for a follow up given it was a gift for my partner and was told that they were still waiting and I would personally receive a call back from the manager on the following Monday. Monday came and no call and still waiting. During the process I was told each time that their systems are down and crashed. Honestly sick of being lied to and needing to wait for some magical authorization for an item that cost under $100. Not a happy customer and would never purchase anything again. Issue still hasnt been resolved.