Best 3 Diamond & Gold Jewelry Stores in Docklands VIC

Areeba Azeem I had the absolute pleasure of working with Anthony, and I couldn’t be happier with the experience. From start to finish, he made everything incredibly easy and smooth. All of my planning and requests were very last-minute, yet he handled everything with such professionalism and efficiency. His communication was excellent — keeping me updated at every step of the process. The ring turned out even more beautiful than I could have ever imagined. I’m genuinely amazed by the craftsmanship and attention to detail. I am beyond happy with both the final piece and the exceptional service I received. Highly recommend!

James Kennedy The staff at AG & CO Jewellery are exceptional. Their attention to detail is second to none. They are so understanding and far exceeded all my expectations. Brilliant. Ana the owner and director is simply out of this world I have never had someone who has bent over backwards, works to the late hours every night to make sure they exceeded every expectation. I will never be able to express my gratitude and thanks enough. This lady has qhat we lack so much today, care and professionalism to the max. Ana is the best. She deserves a medal for what she did to get my order to me on time and I will not hesitate to recommend Ana, Lisa and the company. Simply brilliant thank you Ana and L.isa. You made me a very happy man. James Kennedy

Kai Zam Seems like the staff in that Lovisa was more interested in talking with their colleagues than serving customers. They can’t be bothered with their work. Whenever we buy items from Lovisa (different branches) they always pack our items separately so that it won’t get tangled with our other purchases. But with them they just dump everything in one paper which could easily break or damage our purchases. When my partner asked for another paper, the staff just asked, “how many” and “is this enough??” with an attitude. If you don’t want to work, don’t come to work. Simple! Overall, I guess they need more training on how to pack jewelries since jewelries are very fragile and yes, customer service training.

Patch Emmett Very lovely staff, customer service was excellent and they all seemed genuinely friendly! :)

Naya Darwazeh Was supposed to get in touch with me after i left my necklace and the employee sent pictures to the owner because he fixes the necklaces usually, 5 months later and they can not even remember the necklace or give it back

Lana Berk My partner bought a set of jewelry for my birthday, which did not suit me, and I could not exchange it in the stores we visited, since all the stores have different owners, which was not indicated on the website. Despite assurances from the Docklands store that Manager Moon would promptly contact me to resolve the issue, no one responded. I have not seen such a service in Australia, if a company is interested in prosperity and expansion of clients, I can say that this will not bring success. Im frustrated and cant find contact information to contact the company.