倍思医美 Beauty Essence Skin Treatment 墨尔本医美 B.E.S.T - Burwood East (VIC)

5 /5 —DEMT—: Great team, excellent service. Would highly recommend

5 /5 WenLing Wang: Amazing experience! I had a face-to-face skincare consultation from a professional skin therapist. I liked the analyzer they used to test my skin and knew the problems of my skin. Then they made a treatment plan for me.

5 /5 Tingting Liu: I’m very satisfied with my experienced at Beauty Essence Skin Treatment. The staffs are very friendly, professional and knowledgeable. I highly recommend this amazing team!

1 /5 min chen: Very bad Thermage experience. This Cady hurriedly finished 900 treatments on my face and neck in just one hour, without adjusting the intensity according to my skin condition. After the Thermage treatment that day, I asked to take the Thermage treatment head away to prevent the merchant from recycling it for secondary use, but Cady found an excuse to refuse to give it to me and only gave me the packaging box. The day after the Thermage surgery, my cheekbones began to become red, swollen and inflamed. In the next two weeks, my entire face was red, swollen and allergic, resulting in a rotten face. The allergy caused my left eye to become red and swollen, and the relief was only gradual after taking anti-inflammatory drugs. During this period, I took photos and went directly to Baseus Calming Skin. After the incident, I asked Baseus for a refund, but the customer service and Cady kept shirking their responsibilities and refused to deal with it. I told you to complain or find a lawyer, and they put all the blame on Thermage and the insurance company. I seriously doubt their operational errors in Thermage and whether the treatment heads they used were compliant. This Thermage experience caused me to suffer both physical and mental damage, and I am very disappointed. Moreover, the last time I got Botox, I was asked to increase the dosage, which ended up making my eyebrows stand up. It took more than a month for my eyebrows to become normal. Afterwards, I communicated with Cady who injected me, and she actually said that it would be fine if I could recover. She did not have any responsibility or problem. Her professional skills and work ethics are really poor. I hope everyone will not have such a bad experience and avoid this beauty salon.