1 /5 Nina Digeser: After attending this salon previously called Sodor where I had previously experienced complete hair damage from Haize in Elwood, by a very young, disinterested hairdresser, who has since left, I came to Sodor and found Megan who was amazing. I came back again only to find that new management had taken over, but mean was still there. On this second appointment I was sold product I really didnt need and to be honest the K18 shampoo & conditioned is not suitable.for my hair, the appoint for a quarter head of foils, cut and blow wave, which was non negotiable, plus k18 pack cost me almost $600... almost a weeks wages, for me..If your hair is damaged no product will fix or repair it, once broken thats it! I then came back to see Catherine, as Megan had left, and the first time wasnt too bad, however, the second time was horeendous. I felt completely disheartend, angry as my hair just broke and broke, the colour was completely not what I wanted, but was insisted and she left my hair to fry whilst having her lunch break, if it wasnt for the apprentice I would have had no hair left at all. For a quarter head and blow wave I paid $185.The colour was patchy looked like Id done a botched up home job.. I went back to complain and spoke to a senior hairdresser who explained that Catherine had left and that she had to fix 4 other peoples hair..the owner (male) was attending to someones hair didnt seem to care about my concerns at all, and Ali was left to sort it out, which she did, in her own time by asking me to come back the following Friday night, and she did a treatment and cut as my hair was just so damaged. Not only damage to my hair, my shower drain & vaccum clogged up with hair, I had hair everywhere in my car, all over the floor, broken hair all over my clothes, when Im supposed to be looking presentable, taking ages in the morning to style my hair, couldnt even put my fingers through to massage my scalp and still breaking after 2 months. All that money i paid for that repair kit what a waste. The owners must take care when employing people its their responsibility and should be accountable when things go wrong. Its your hair you wear it on your head, you cant change it like an items if clothing and at my age I cant afford to have frizzy disgusting looking hair, not to mention time consuming to manage and also costing me plumbing fees to unclog my drain!