1 /5 MICHELLE BUTON: Im not the type that leaves review but if I could give no star I definitely would.
My experience here was a total disaster.
I had my industrial piercing done here on July 2022. It was all good, smooth process until it wasnt healing properly. I did everything they told me to do- including using antiseptic spray. Nothing worked. It left my piercing with bumps on both ends.
I personally thought it was neglect on my end, so I removed the piercing, I didnt do anything for at least 18 months, and decided to go back just to get it again (I really want this piercing so badly), they again accepted me. No assessment has been done whatsoever.
Still, not healing. Ive done all the efforts to ensure that it heals properly. I thought its the piercing, so I went to this another piercing shop just looking for barbell, when the lady saw my piercing, she didnt want to sell me the barbell and told me, "I dont know who did your industrial piercing, but Im not sure why they allowed it. You dont have the anatomy for it." -- my ear shape wont actually allow me to have the industrial piercing, so no matter how many times I get it, its just not going to heal.
Not to mention the way it was pierced, it was close to looking vertical, not slanted.
I had to go back to this piercing shop (May 2024) to tell them about what happened and asked for a refund, they only gave me one for the last time I went to get it done. No accountability whatsoever. Looking back, I shouldve sued this shop for not doing proper assessments before piercing a customer.
I trusted this shop enough knowing theyre located in Westfield. I went back TWICE.
Its happened way back and I still remember everything like it was yesterday. I never went back to any of their shops and will never go back.
It took me a year to write this review as I was telling my man about my industrial piercing and thought I forgot to leave a review on how they handled this issue with me.