1 /5 Rosy Kaur: I have been a patient at this clinic for years and always trusted the care provided. However, my recent experience with Dr. Mahima was extremely disappointing and will be my last visit.
During my final root canal sitting, I was charged $725. When I questioned the charge, the receptionist had to ask Dr. Mahima multiple times but couldn’t provide a clear explanation. Eventually, Dr. Mahima said out loud that she wouldn’t charge me for anything wrong and I could claim it. This lack of clarity and professionalism was frustrating and unacceptable.
To make matters worse, Dr. Mahima seemed rushed and distracted during the procedure, even discussing stock supplies instead of focusing on my care. This left me feeling undervalued and like my treatment wasn’t a priority.
After this experience, I’ve decided I won’t be returning. I hope this feedback encourages Dr. Mahima and the clinic to improve their communication and patient care moving forward.