Hocus Pocus Hair Design - Blackburn South (VIC)

5 /5 Rae Bonney: Rose is a very talented cutter and all round wonderful woman ❤️. I have a very short, funky cut and Rose has mastered it to perfection. She’s fast, efficient and gets the job done without all the blah blah. Could not recommend Hocus Pocus more highly ❤️❤️❤️

5 /5 Jopro: I love Rose and Di. I’ve been going here for the past 17yrs. I love it. I get pampered and I get to catch up with their news of their families. They do great cuts and colour and ALWAYS listen to what I need. I’m always welcome and have few laughs. Very professional. Once on a cold day Rose gave me a cup of homemade soup while waiting. They don’t deserve 5 stars because they deserve 10 gold stars. Keep up the good work gals

5 /5 Jo Earney: I love this place. I’ve been going here for 18yrs. I was having trouble combing my hair due to a bad arm injury. I spoke to Diane and she cut my hair short and it’s looks amazing. No more tears trying to brush the bad knots out. I love my new hair style. Diane knows me and understood my problem. I love it so much. It makes me feel younger and has a real spunky look about it. Both Diane and Rose have become my friends and I love catching up with them. I always get the VIP service because they care about their customers. It’s like one big family. Highly recommended.

5 /5 Teags: Rose was exceptionally lovely and very friendly, she brought to life exactly what I pictured, marvelous work.

1 /5 Panda Paws: I would never recommend this place. A hairdressers job is to listen to the client before lopping all their hair off. AND if you get it wrong....apologize and try to empathize. Dont just cast your mistake aside and carry on as it it is nothing. If I could give a negative review I would. THE WORST EXPERIENCE EVER and that includes cheap $10 cuts at Forest Hill. I clearly told the hairdresser that my son wants to maintain his fringe at nose length. Without confirming or checking with myself or my son, she cut all of it off. 8 inches of hair grown over 5 years just gone, with no double checking with anyone. When I told her that I clearly asked to keep the front length to the nose. (6 inches) all she said was "oh I didnt hear that." and that was it. On to the next customer whilst my son was sitting there in tears. No effort to console him or address his concerns. Didnt even tell him it looks good. PS Not charging me for the trauma is not customer service - I would prefer to pay for the service, have the hairdresser listen to what I want, care about what I think and actually leave without having to console anyone.