Hollywood Nails Brandon Park - Wheelers Hill (VIC)

1 /5 Daniela Vital: Do not go to this nail salon! Took my daughter to this salon last Sunday and firstly they spoke in their Asian language only. The staff laughed at us and another customer half way through the process. The told us it was shellac and it was just plain nail polish! It has worn off and started peeling 2 hours after it was done. Now 2 days later see the pictures below! Scammers do not trust.

1 /5 Sunaina C: Worst experience last few times from Tammie!!!! Me and my daughter are a regular customers and i always bring in business to Hollywood nails by recommending your nail service to my friends. Last time my daughter had SNS and manicure from the the manager and my daughter was disappointed. Tammie messed up the coffin shape and the nail came out in a week so my daughter is now reluctant to get service from your place. This time i got SNS only from Tammie and she did the worst service ever. I am very unhappy with the nails, she was rude when i pointed her to be careful with the nails, to which her response was that I was talking a lot over the phone and should concentrate which is ridiculous response as it should be other way round ..the person providing the service must concentrate where as she took more than an hour to fix my nails. The manager pretended that she doesn’t understand english and buffed my left thumb nail three times removed paint few times and keep on touching it and messing it for few times. When I pointed that to her asking why was she doing that all she said was that its a new product and she is testing it. Really!! Why would you do that to your customers :( No professionalism whatsoever ever. It seems like she does not know how to do the nails professionally. She took more than an hour to do my sns nails while my friend who got pedicure shellac and sns on nails in the same time from other girl over there and her nails looked perfect. Please look at the pictures, i got the nails done on weekend and just in 2 days its already looking so bad and ugly thick layered. I still like Hollywood nails as few others are very skilled and they do a good job. I used to be your customer from Glen store and now that its closed so i always take service from Bendan park but now I do not want to come back and would not recommend it as I don’t want my friends to have similar bad experience. :(

1 /5 Megan Kate: Firstly the service was super rushed even though I was the only one in there. Secondly I picked a sparkly white colour and unlike other nail salons they didn’t use a base so the colour ended up turning out very see through and nothing like the colour I picked from the swatches. Thirdly the customer service was so bad, when the service was finished they said to let it dry for 5 minutes, 15 minutes later I was still sitting there while the two workers sat there watching a video and talking to each other in Chinese, I called out excuse me and ignored so had to out my own shoes on and get off the chair myself and only when I went to go pay did they notice my existence. Won’t be going back unfortunately. Also didn’t add any oil to the cuticle.

1 /5 Megha Sharma: This service is unacceptable. Despite getting my nails done for the last 7 years, I have never come across a place as poorly managed as this. They do not complete the job properly. Although they used water to do my pedicure, they did not put any salt in it. Moreover, they hurried through my nail treatment even though there were no other customers waiting. After they were finished, I had to remind them to apply oil, and the staff member who did it seemed indifferent. I will never return to this establishment again. They charged me more than what I paid at a much better nail salon. If you really are keen to get your nails done properly. DONOT VISIT THIS PLACE.