Johnston Street Veterinary Clinic - Fitzroy (VIC)

5 /5 Linda Thorpe: Heres a short story on why we gave them 5 stars. We were leaving on a trip to MEL with our dog Thor. He is on a special diet which part of is the Prime 100 crocodile and tapioca roll. Usually on trips we freeze portions, take them in an Eski and then freeze them on the other end. On this recent trip we were concerned as we had a stopover before reaching Melbourne. Once the roll goes off our dog would struggle without it. I rang the clinic to see if we could order a roll for our arrival into MEL. The lovely reception person was super helpful and called me back to conform a roll would be available for our arrival and where to pick them up from ( the groomer up the road ). We did this and we were so grateful we did as we needed it. Thank you team for being so helpful even though we are not your customers. If ever we so happen to live in MEL we know where our dog would go for his vet visits.

2 /5 Nat Bernfield: I know there are a lot of good reviews but I am going to give an honest review based on our experience. Our cat received cryotherapy at this clinic about 9 months ago. It went well and our cat was well looked after during surgery. Sadly, we werent provided any information on follow-up care post surgery - e.g. put sunscreen on his nose or keep him out of the sun. 9 months later, he needs cryotherapy again - we learn that this possibly could have been avoided if we had known and provided sun-smart follow-up care. This time, however, we are told he needs dental work done as well, plus thyroid medication. All of which are fine. However, we are told to do this all *at once* - which we later find out (from another vet who provided a second opinion) that it is dangerous to put a cat under surgery when they have an unhealthy thyroid. Therefore, it would be best to get his thyroid in a healthy state before proceeding with surgery. For this reason, plus the general vibe of the clinic, we dont really trust the vet had our cats best interests in mind - as a good vet would prioritise the cats health needs rather than do it all at once. Thus, it felt they were more interested in just getting money from us. This vet is also typically higher priced than other vets weve approached. I am sure they are great for some pets and pet owners. If its working for you, great. However, this wasnt our experience and wanted people to be aware.

1 /5 crystal h: Wish I read the other negative reviews before we booked an appointment to this place. Booked for that day (Saturday) and had a consultation with a rude and judgemental vet named Richard (I believe was his name from memory). My partner and I are not please by the unprofessional behaviour that was displayed by the vet himself during our consultation. The vet we saw was rude and jumped straight to conclusions. During a large part of the consultation, he did not acknowledge me (even though I was providing the answers), he kept directing his attention towards my partner and did not even look my way the whole time and kept asking my partner questions about my cat and then for my partner to ask me the same questions. My partner was more there for support. He did not ask me directly which was very rude and unnecessary. This experience made me feel very confused and uncomfortable. He did not try to understand what I was trying to say about my cat. Just beyond disbelief the way I was treated and judged by this man. Very disappointed and Very unprofessional. I don’t recommend this place to anybody. Cat was also very stressed out after vet visit. Place was loud and not cat friendly.

1 /5 Jennifer Gardner: Very bad experience, do not recommend this vet. I felt like I was being bullied into making a decision to euthanize my cat.

5 /5 Laurie Duncan: An exceptionally good vet practice, great staff who look after my Devon Rex cats very well