1 /5 Kyrie: DO NOT GO HERE FOR THE LOVE OF GOD
I saw the high reviews and decided to give the salon a go and oh my god have I never had such a bad experience.
I booked online and when I arrived I was the only person in the salon. They started on my nails and about 15 minutes into the appointment another person arrived, despite having two people working (one the owner) I was left alone for almost 20 minutes while the person that arrived was given a pedicure before the owner finally came over to do my nails. They continued to swap between clients, with a lot of waiting in between. I will note they filed my nails at such an angle I was in pain for days and bleeding on half of my fingers (I understand this happens but 5 fingers? Absolutely wild and that was the owner)
In total it took two hours for the set and cost $110, which is definitely pretty expensive. When getting home I looked at the quality of the nails and could see quite a few imperfections and wasn’t extremely happy with the look (see photos) and the fact I was covered in glue that was burning my hand and took days to scrub off.
3 days later when my thumb cracked when undoing a pair of shoe laces (see photo), snapping off when typing on my computer. Absolutely wild! Never happened to me before and not even doing something remotely difficult on the nails. I called and asked if I could come in, stating I was pretty disappointed it had broken in 3 days after getting them and was expecting to get the repair for free as clearly they hadn’t been applied correctly.
I go in to get them done, the owner begins shaving the broken nail while I’m sitting on the waiting couch instead of clearing a chair. Despite the fact I called ahead I was waiting around for a long period of time. Getting more frustrated as this was a serious inconvenience of my time. It took 1 hour in total for ONE nail. Absolutely ridiculous. As I get up to leave they tried to charge me. I couldn’t believe it especially since I had confirmed they would fix it for free. While I will note they only attempted to charge me $5 the fact I paid $110 for nails that didn’t even last 3 days. There was no way I would be giving them another cent,
Truthfully I’m surprised they didn’t offer compensation for the inconvenience and absolute waste of time.
Fast forward a week since I got my nails done the tip underneath the other thumb began peeling back (as seen in the photo). I was incredibly disappointed and decided to hold off on posting a review to really test the wear since it was already so disappointing.
10 days since first getting my nails done the top of the thumb that wasn’t fixed has completely snapped off when doing the dishes (see photo). You have to be kidding me. Nothing I have done in the last 10 days should have caused any of the issues I’ve experienced.
I truly have never gotten worse nails, not even considering the price. Please for the love of god do not go here. They must have changed hands as there is no way the score reflects what I have seen. If I could give them negative scores I would.
While I tried to wait until my next set I have had to get a new set after 10 days. I can’t describe how awful this experience has been and an absolute waste of time. When I say go anywhere else I mean literally anywhere else.
Edit: To be clear the situation did not escalate and I would be happy to see the footage of me simply saying I would not be paying anything more after the inconvenience of having to come back less than a week later. I already made it clear it had broken undoing shoelaces and it felt accusatory in the way you began questioning me. Lastly I was not asked to leave, I left on my own accord after making it clear I wouldn’t be paying anything extra. I think it’s absolutely appalling you would suggest otherwise.