1 /5 Norliza Pavlakos: This experience was truly awful. The technician cut my skin with the drill and even made an inappropriate joke about whether I had been cut as a child when I was 9 or 10. To top it off, they offered a 50% discount for a subpar job and horrendous customer service. Do yourself a favor and avoid this place.
The following day, I reached out to the owner after my nail became infected. We spoke, and he essentially brushed off the situation, claiming I was overreacting. They charged me $25 for an infected nail. I asked him about the comments made by his staff regarding me being cut as a child, and he dismissed it, claiming I misunderstood. His staff then blamed me for supposedly moving my finger, even though I never did. She later admitted she was the one who cut my hand. This is by far the most unethical business I’ve encountered. The owner refused to take responsibility or cover any medical expenses for the damage caused. This is an awful business..
Who would have imagined you could get an infection by going to a nail salon in Mornington? I certainly didn’t.