1 /5 Lauren: This is the worse nail place I have ever been. I never have much trouble with express nail places, but my experience here was terrible. I was made to wait almost an hour - ten minutes sitting, a further ten having chosen my colour, then 20 minutes before my old colour was soaked off. After that I sat another 15 minutes with only a base coat on.
During this time a woman with an appointment sat and waited almost 20 minutes before politely saying she would go, as they were clearly busy. The staff dismissed her with nothing but a wave - she looked so shocked.
Neither myself nor the woman sitting next to me got what we asked for - she wasnt given acrylics and I did not get the colour I asked for (probably because the staff member forgot what I wanted in the hour between me choosing and her actually applying it). Both of us were told that we were wrong when we spoke up, with absolutely no apology.
My nails were cut and filed roughly, so my cuticles are now sore and none of my nails are even or smooth. One of them is even chipped right out of the salon! My finger tips are also covered in polish (SNS). It looks absolutely awful.
All of this gave me plenty of time to fully realise how filthy the place is. While I was sitting waiting, I saw one customer leave after getting a pedicure, and the next person sat right down in the same chair, with only a brief rinse of the tub. There was certainly no soap or disinfectant.
Finally, I would have liked to give some feedback about my experience before I left. However the girl who took my payment was chatting loudly on her phone to her friend about their weekend exploits.
If I could give 0/10 I would. I will never go back here again and would never recommend it to anyone.
Preston, VIC - List 6 Best Nail Salons (Part 1)