Vizr _08 Poor Quality Hair products & Worst Customer service
Had the worst customer service experience ever in life, the guy did permanent rebonding on my hair when it was supposed to be just Keratin.
All hair became brittle and wrinkled badly, the scalp was severely itchy, and started to break from roots, instantly after the treatment.
He applied too much cream on the hair and left it for too long,
Ended up in losing 2/3rd of the overall hair thickness and all hair line disappeared,
The hair is damaged from roots as its breaking even with slightest touch, combing and showering. It is dead from the ends and having too many split ends. Hair is all bending in various directions and tangled badly, looks dull and dead and severely damaged.
then when i went to complain he would not listen at all, never accepted his mistake and was very rude and arrogant,
Worst product quality coupled with worst customer service experience.
Fought so much to get 75% of my money back but still ended up in losing almost three years of hair growth -approx. 24inches of length
Now stuck with thin and fragile hair that is falling from roots and looking dull n dead. Need another three years to recover full hair thickness and length.
The skin of the scalp is extremely itchy, irritated and has started to peel off, making it feel like dandruff.
Would never recommend anyone to go to this salon. Specially for any hair treatment that involves use of chemicals on hair.
I was told to wait for 21 days and everything will b alright, but after 25 days my hair is still falling very badly, the scalp is still itchy and roots are still damaged. The hair is not only falling but unable to comb, roots r like sheep hair, every time i comb, dry black powder comes out and tiny bits of damaged hair all over the sink and floor. Worst ever experience, of my life with any hair salon.
Never going back again to this place.
1 /5