Smile House - Black Rock (VIC)

5 /5 Carmela Mascali: I have had only good experiences at Smile House. I am very grateful to have found such a caring and professional practice.

5 /5 sheila robbins: Smile House offers a professional, experienced, thorough and friendly service from the moment you walk through the door. All of the staff are highly skilled and knowledgeable and put you immediately at ease with their calm and welcoming approach. The treatment I have received from Dr Mardani has been well explained both verbally and visually and I’m no longer hesitant about visiting the dentist. I highly recommend Smile House.

1 /5 Chris Tan: Dishonest & unethical practice. Worst Ive ever encountered. Switched to Smile House after moving to the area and thought I give them a try after reading all the great reviews. It was truely disappointing. The only thing true about the reviews was their friendliness and nothing else. They were rough with the general clean you feel butchered on the dentist chair. The dentist is always late for the appointment despite being the first appointment of the day. They keep telling you to book in for invasive procedures like root canal or a crown but not explaining the reason and which tooth it is for or the issue they are fixing. They charge no show fee when they do not have a proper reminder system. How is sending a reminder 4 weeks prior to the appointment appropriate! After a few rounds of general dental clean torture, I decided to get a second opinion somewhere else based on their persistent push for me to book in a root canal & crown procedure because even my previous dentist of over 10yrs never thought I needed those procedures. Off I went to try another dentist, I authorised for my dental records & x-ray to be shared with the new dentist and Smile House simply ignore the request which I already suspected they wont share based on their way of operation. By the way, the new dentist did all the required checks & x-ray, there is absolutely NO NEED for any of those invasive procedures they have been pushing me to get done in the last 2 yrs. They are just using it as an excuse to carry out expensive procedures. I am glad I decided not to tolerate their nonsense and seek second opinion. Will never go back there again and will never recommend anyone to go there.

5 /5 Robyn Anastasiou: When my dentist of many years retired, I dreaded the thought of trying out a new dentist. My husband recommended Siemak, whom he found gentle and patient. Siemak is now my dentist too! He is a lovely person and an excellent dentist. Ros, the practice manager is also a very experienced dental assistant who is very helpful and lovely too.

5 /5 Yvonne Graham: Every six months I visit Smile House Dentist for a teeth clean and checkup. The staff are kind and generous with their time. Nothing is ever too much. Seimak is a wonderful dentist and explains everything in detail so I am able to understand each procedure. Ros the Practice Manager and is always very helpful and knowledeable I feel very comfortable and safe in their hands which is so important when one chooses a dentist.