Sorrento Spa and Nails - Sorrento (VIC)

1 /5 Chiara Matina: The worst experience ever! I just wanted plain sns and the lady chose a colour for me. Then two nails broke in two days they were very weak. And I went back to fix them to the same lady and she was very aggressive and yelled at me for not knowing the colour she chose. Then proceeded to ask if I liked them in a rude tone the I said colour is not the same but its not a big a deal. She then got mad at me and told me to leave with my nails unfinished. As evident in the photos. Staff was very will never be back. save ur money.

1 /5 Hannah Arthur: A nice enough experience but a very busy salon. I felt the SNS job was rushed and clumsy. The nail artist often accidentally smudged the SNS and then tried to smooth it over with her finger. This resulted in a big chip in one of my nails about 2 hours after the application. My last set of nails applied in Hawthorn, lasted for SIX weeks without a single chip so clearly this salon is not using good products. Not impressed with the service and won’t be returning.

1 /5 Gina Naylor: Poor Hygiene! Rushed! Had a 12pm appointment - did not get served until 12:35pm - no communication, no apologies just overbooked and understaffed. The tools were not cleaned between use and they would use the SAME clippers & files for all. NO CLEANING OF TOOLS. Waiting for an infection……

1 /5 P. Lent: I had a bad experience at this salon recently. During the waxing my skin was ripped off by the hot wax. This was a very uncomfortable and painful. Furthermore, while getting my nails done, I experienced pain during filing and glue application. It seemed that the technician lacked expertise and empathy! I want to emphasise that leaving negative reviews is not something I typically do. However, in this case, I feel it’s necessary to share my experience so that others are aware of the potential risks involved.