1 /5 Rach Bridge: Absolutely terrible! My partner needed an urgent tooth extraction. To start with the first appointment seemed to be ok, His tooth was removed and he went home.
Later that day he received an email with an x-ray Which was meant to be of his teeth, but instead it was someone elseās mouth. His x-ray was resent, with no apology for the mistake. The next day he was still in a lot of pain.
He could feel something sharp in his mouth & knew something wasnāt right. He had to attend the clinic again where the Dentist said it was his bone and just filed it down without any anaesthetic. This was extremely painful. This should have been done under anaesthetic as it was a fresh, part, extraction and close to the nerves. The area was already extremely sore and tender.He requested pain relief & had to basically beg to get a prescription.
.His pain should have started to settle but it didnāt. His mouth was still very swollen, and he was having quite a lot of pain. After calling them again asking for a prescription, they werenāt available to provide this Until the following day so he had to attend his local doctor surgery get a prescription for antibiotics.
A couple of weeks on he still had a lot of pain and discomfort. He could still feel something in his mouth. Not wanting to go back to the Clinic after the treatment he had received, he kept playing around in his mouth and ended up pulling out two shards of his tooth that was meant to be removed the first time.
Absolutely terrible service, treatment & follow-up Care. People know if something isnāt right, and instead of rushing them through to take their money, these so-called professionals need to listen to the patient and assist in fixing the problem. We definitely will NOT be using this dental clinic again.