Judy Lin I had a facial treatment with Angella today. The whole experience was amazing. Angella is so friendly and knowledgeable, I would highly recommend this place!
5 /5
Paul Li My face was feeling really dry from the change of season. I also had some congestion that I wanted cleared. I was recommended All In Beauty and am pleased I went. Highly recommend and will be back. Thank you Angela!
5 /5
Hamed Tavousi I had a facial at All in Beauty! The staff was friendly and knowledgeable, taking the time to analyze my skin type and recommend the right products for my skin to recover. The service was relaxing, professional, and personalized to my needs. I left feeling refreshed and well-informed about how to take better care of my skin.
5 /5
Cecilia Uong Highly recommended for cleanliness and Angelas professionalism, attention to details and excellent customer service. I always feel pampered and youthful after each treatment.
5 /5
Alvina H The facial itself was okay, however I was disappointed by the service. I am unsure if the lady who looked after us was having a bad day, but I felt my friend and I were served bluntly and there was a disparity in the treatment between my friend and I. There are a couple of reasons for this:
1) upon entering, we were not greeted by the lady - instead she held out hand sanitiser for us to use - I understand the want to keep germ free, but it would have been nice to have been received with a bit more warmth
2) we were given forms to fill out without any explanation, resulting in my friend and I filling out the incorrect section - no big issue here of course, but informing us of the correct sections to fill out would have been a more professional practice
3) when analysing my skin, assumptions were made regarding my ethnicity, my skincare routines and my diet. My friend was said to have perfect skin, while comments regarding my own were delivered quite bluntly. My friend indeed has better skin quality than me, and I do not mind being given suggestions on how to care for my skin better, however the delivery of the comments and the assumptions made me feel uncomfortable.
4) when in the room getting our facials done, I noticed that the lady asked my friend many questions about her life - the sort of questions to build rapport with a client. No effort was made towards me, despite my own efforts to converse with the lady.
5) before exiting, the lady provided me with a sample of a product - she recommended that this would help my skin. When leaving, I requested to take a photo of the product container so that I could research it online. The lady refused to show it to me, saying that only certain people could purchase it. I felt confused as to why she had provided me with the sample.
I do not usually leave negative reviews, however I left what I hoped would have been a relaxing experience feeling embarrassed and offended. Neither me nor my friend will be returning. I leave this feedback in the hopes that more hospitable service will be offered to other clients in the future.
2 /5