Martha Gabrielle my cat had chewed my nails LOL so had to find a nail salon after work and fortunately they were open til 7. wasnt expecting much but they definitely delivered !! the ladies were so lovely and i could see how attentive they were (no rushing of service). with my amazing experience, i would now always come back for my infills :)
5 /5
Bianca M I just walked in to remove my gel manicure. The owner was lovely and took a lot of care to do a great job and leave me with really clean healthy looking nails. Very reasonable price and I’ll definitely be back for Gel in future. Recommend this salon!
5 /5
Koko Durant I went to Professional Nails to get a infill, and everything seemed fine at first. However, a day later, one of my nails chipped. I was only able to return a week later due to my schedule. When I arrived, not only were they rude and slow to attend to me, but after hearing it was just one nail, they refused to fix it. They even claimed their next available time slot was 30 mins, which was clearly untrue. It was only one nail, and they didn’t want to bother fixing it. The nails were poor quality, and the service was terrible. I do not recommend this place! it’s one of the worst nail experiences I’ve ever had.
*In response:
Thank you for your response. Of course, I left! No one offered to take my name or contact details, or offered me a seat to wait. Upon arriving, I was acknowledged by a staff member, but it took an additional five minutes before anyone asked how they could assist me.
This level of service is disappointing, and using Christmas as an excuse does not seem reasonable. Given that your business primarily operates on walk ins, it’s clear that there needs to be a more efficient system in place.
I was recommended to your nail salon, but unfortunately, my nail broke quickly and there was significant chipping. I work in an office environment, so my nails were not exposed to any conditions that could cause damage.
While the service was more affordable, it ultimately wasn’t worth it, as I now need to go elsewhere to repair the damage, which will incur additional costs.
Honestly, save yourself the time and just go elsewhere.
2 /5