Fiona Absolute waste of money and terrible customer service. I paid $50 for a wash and blow-dry, expecting a professional result. Instead, my hair was left curly and frizzy—not what I asked for. When I returned after having to fix it myself, they blamed the rain (which I never walked in) rather than taking accountability. I had to speak to the boss over the phone, who outright refused to refund me, claiming that’s what a “blow-dry” is meant to look like. Apparently, if I wanted straight hair, I should have paid extra for an iron or chemical straightening. Unbelievable! If you’re looking for quality service and professionalism, avoid this place at all costs.
1 /5