Arezzo Jewellery - (NSW)

1 /5 올리의 시드니 라이프: Spoiled my mothers day Low quality swarovoski Even faulty, can not refund Is that make sense? If you want buy for swarovoski I highly recommend go to real swarovoski shop.

1 /5 Ella Mazraie: I have visited your shop at Top Ryde shopping centre on Sunday 23/01/2022 around 3.45pm. I am a regular customer and really like your shop and jewelleries. When I walked into your shop, there was a woman standing at the back room, chatting with 2 other man with a trolley full of grocery shopping in the back room. No greeting or even an eye contact, Which was fine for me at the beginning. I was looking at the earrings when my cousin accidentally poured some water on the floor and apologised the Lady which was still completely ignoring us. Then she turned around and said be careful with an aggressive tone! That was when she finally stopped chatting so I could asked her for help. I asked if the earnings is gold plated? She said "cant you tell by the price?! " She was super rude and aggresive. We left the shop because I was not feeling good by the way she treated us. But really wanted to give her a feedback so I went back and asked her why she is so disrespectful and rude to customers. She said "You cant afford to buy and you are just wasting your time." Then she said, get out of my shop! Then she went to the security and I followed her. As I was the one who wanted to complain about her. When I told her That I will write a complaint about her,she showed me a finger and swore at me! ( you can check the cameras for your reference). For a business like yours the staff and customer service is really important. I had a very bad experience and wont recommend this place to anyone.

1 /5 Ankita Shrestha: There was a big board of Swarovski on the entrance. I bought one ring and bracelet, both were Swarovski. There was sale going on in Swarovski but they charged me full amount. I asked about the sale and she replied they’re not actually Swarovski. I asked for the refund but they didn’t do refund. Such a waste of money. Why did you put Swarovski board if you’re not selling products in the same amount.

1 /5 김주디: Don’t go to this place. The worst jewelry store I’ve ever been to. The staff is so rude. The shop made a mistake and wont even do refund because of their ridiculous ‘no refund policy’. Strongly DO NOT RECOMMEND this place.

1 /5 Bri: Average pieces, lower end quality though. Biggest draw card was that they often have sales. My latest purchase a Pastiche ring (part of a set with a bracelet) broke - individual bands came unstuck afer the 3rd wear. The shop refused to repair, refund or credit. Excuse- their jewelers cant fix it. After buying pieces from them every Xmas for the last 4 years, I am positive that I will NEVER come back!