Club Lime Hurstville - Hurstville (NSW)

5 /5 Julie Knott: It has been over a year since I joined, & I have continued to be a very satisfied client. Caitlin, the manager, strives to keep the space very clean & the equipment serviced. She embraces feedback & is a welcoming presence along with the other reception staff. At 68, they kept an eye out for me at first to check if I wouldnt injure myself, but I got the thumbs up & I have been encouraged ever since. I am inspired by the number of young women who take their training seriously. The gender balance gives a less aggressive feeling in the gym. Watching Wade, a personal trainer, attend to his clients with care & knowledge also gives me inspiration to pick up my form. I have found a gym home at a time in my life when strength training is essential.

1 /5 Pinkey Thulung: Once clean and welcoming, now a masterclass in how NOT to run a gym! This gym has gone from a place you actually looked forward to visiting to… well, a case study in how to run a facility into the ground. Instead of fixing the obvious problems, management seems far more interested in churning out “4 weeks free” promos and magically getting a flood of glowing 5 star reviews. What a coincidence. There is no cleaner anymore, which must be a budget-saving “innovation,” and the place shows it. The toilets now offer a scent so strong it could be bottled as “Eau de Regret,” and the downstairs area sometimes feels like you need a gas mask to get through your workout. Machines go out of order and then sit there for weeks like sad little monuments to neglect. Not long ago, mornings started with a cleaner scrubbing everything spotless. Staff like Chris and Caitlin would actually tidy up, re-rack weights, and keep the place looking like a gym rather than a garage sale. Now, that level of care seems to have gone the way of working air fresheners. You charge more than other gyms in Hurstville, so people expect better. Long-time members are quietly disappearing and newer ones will follow once they realise the “special offers” come with a side of filth and broken equipment. And please, spare me the copy-paste “send us an email” reply. The issues are laid out right here, clear as day, unless the plan is to wait for another 5 star review to magically appear instead.

5 /5 Lina Li: Club Lime is very close to where I live in Hurstville. It has two levels, plenty of equipment. The staff are very helpful and friendly. I tried to go there a few times, but always gave up later because I didnt go there frequently enough to justify the costs. I explained my reason for cancelling my membership, and Andrew gave me 4 weeks complementary credit to encourage me to stay. It was very generous and thoughtful. I recommend this gym to anyone who lives in Hurstville.

1 /5 jessie loo: I understand running a gym has problems that can’t be fixed or prevented, however, I always notice the staff does not perform their job competently or very well. There are always weights lying around everywhere, wipes and mats on the floor. I know the staff cannot control what the members of the gym leave behind, but I see no urgency from the staff to clean and educate the gym members about cleaning up after themselves. I see this is especially evident when high school kids come as a crowd and hog all the machines, then leaving their weights behind. The staff witness this but decide to turn a blind eye and let the next person clean after their weights. Especially after school, the high school students scatter their bags all over the ground near the pigeonholes, and the staff members do not even bother holding them accountable in cleaning up. There are constantly no toilet paper in the dirty toilets. The gym always has a constant odour due to a lack of ventilation, making it unbearable to workout. The weights are constantly in the wrong places and missing, making it hard to workout. This gym gets worse and worse everyday, as the environment reflects the lack of care from the staff and management. I have never seen this gym in such a horrible and unhygienic state. Please teach your gym members to clean after themselves and be respectful of each other and the environment.