Fit Kidz Learning Centre Warrawee - Warrawee (NSW)

5 /5 Julia M: Fitkidz Warrawee provides a nurturing and supportive environment for our 2 children that is nothing like any other childcare we have experienced. The staff are warm and friendly, not only do they all know our childrens names but also the names of their toy monkey and rabbit. The meals are delicious and wholesome. The program is exciting and engaging. Nothing is too much trouble. I feel happy to leave my kids here knowing they are treated with love and respect whilst I am at work. Highly recommend the Fitkidz Warrawee team

5 /5 Studio by Ashley Candles: Fitkidz is truly an exceptional daycare that has far exceeded our expectations. My son have been here for about 5 years. From previous director Amanda to current director Natasha (Tash), it was obviously to see they were passionate about children education and really supportive for families. The teachers are dedicated and responsible and care about every childs well-being and development. Special mention to Miss Enya, who has been with us the longest, providing us a lot of support especially during the initial stage when my son just joined Hippo class. It is clear they put their heart into creating a nurturing and engaging environment. On top of that, the in-house chef Leanne always ensures the children are served delicious and nutritious meals, which gives us so much peace of mind as parents. My son loves Chef Leanne’s green pasta! We have seen so much growth and happiness in our son since he started here, and we are so grateful for the incredible team at Fitkidz. Highly recommend this daycare to any family looking for quality care and education!

5 /5 Aleisha Scott: My daughter has only recently started at Fit Kidz Warrawee but we have nothing but good things to say about our experience so far. The educators are genuine, caring, bubbly and enthusiastic. Even extending to the chef who has also kindly assisted in helping to calm and settle my daughter. The centre itself has great facilities with lovely outdoor spaces even for the little ones which we have found to be rare in other centres. We are very happy and grateful.

5 /5 Ana Ferraz: Leaving FitKidz Warrawee is honestly the hardest part of our upcoming move. We are so deeply grateful for everything this incredible daycare has done for our family. Before enrolling our daughter, we visited several other daycares—but none felt quite right. Then we stepped into FitKidz Warrawee, and it was like entering a completely different dimension. The atmosphere is filled with joy, laughter, and genuine care. Every single time I walked in, I could feel the happiness in the air. The staff are always smiling, kind, and warm—it’s like being welcomed by family. Tash was the first person we spoke to, and she’s been nothing short of amazing. From day one, she went above and beyond to make sure everything flowed smoothly for us. But honestly, every staff member there feels like family. They’ve created a space where children are not only cared for, but loved. Their communication is exceptional—through the app, phone calls, and even small thoughtful gestures. When I first left my daughter there, I was anxious, and they gave me chocolate and a sweet letter that made me feel so safe and supported. And when I shared that I was expecting my second child, they surprised me with a little gift that brought me to tears. Their kindness is unmatched. They’re constantly hosting fun events—not just for the kids, but for the families too. Barbecues, themed days, coffee for parents—they go out of their way to build community and connection. I even recommended my niece to join, and she now attends too! My daughter has learned and grown so much at FitKidz. It’s obvious how much the staff care—not just about education, but about emotional well-being and happiness. She absolutely loves going there, and I’ve never once doubted that she’s in the best hands possible. If you’re lucky enough to live nearby, don’t hesitate—this is more than just a daycare. It’s a magical place filled with people who truly care, who make you feel seen, supported, and part of something special. Thank you, FitKidz Warrawee. You’ve changed our lives, and we’ll miss you dearly.

1 /5 Charlene Zhou: We had a deeply distressing experience at Fit Kidz. Over the course of one month, our 3-year-old son came home with five facial injuries, including deep scratches. One of the deepest is still visible on his face four months later (see photo). Despite these injuries being on his face, we were never contacted or provided with incident reports unless we noticed the injuries ourselves and followed up with the room leader. This represents a serious failure in both communication and supervision. On each of the five occasions, we were told that no educators had witnessed what happened, and on one occasion without any observation the room leader even suggested our son had scratched himself. The centre implemented “shadowing” to protect our son from further harm, but it quickly became clear that it was being used to restrict and isolate him, rather than prevent the physical harm that continued even under shadowing. When we raised additional valid concerns including personally witnessing a staff member roughly pull our son’s arm the centre’s response was to terminate his enrolment with only two days notice, causing undue distress to our family, both of us being working parents. This was particularly unsettling as the staff member involved had always appeared warm and friendly in front of parents. Rather than addressing our concerns or offering any meaningful resolution, the general manager and HR handled the matter unprofessionally. Instead of confronting behaviours of concern within the centre, they appeared more focused on silencing and punishing parents who advocate for their childs safety. This culture had a downstream effect, visible in unhappy educators showing microaggression toward both parents and children. Many teacher interactions eventually turned into discussions of being short-staffed, and there was significant educator turnover even during our sons brief enrolment. If transparency, safety, and respectful collaboration matter to you, we strongly recommend looking elsewhere. ------- We raised our concerns respectfully and in good faith, aiming to draw attention to serious gaps in safety and supervision. Rather than addressing these issues constructively, we were met with hostility and retaliation. My intention was not to harm anyone’s reputation, but to advocate for the safety of our child and share our family’s genuine experience and to help other parents make informed choices. We believe every parent deserves a childcare centre that truly prioritises their child’s safety, wellbeing, and development. Your threats will not silence us, serving only to reinforce the importance of speaking up when something is wrong. We hope you take this opportunity to reflect and improve, so no more children or families have to go through what we did.