Find the Best 15 Gym Near You: Top Fitness Centers in Lane Cove, NSW
Where Locals Work Out: Best [16] Gyms and Fitness Centers in Lane Cove, NSWBexley Aquatic Swim School - NSW
Trent Trinity I’m not the type of person to comment on bad reviews, but this one has really frustrated me. What a poor customer experience! Something that must be worked on. I have twin boys, which have been on a waiting list for 1.5 years, they are now 2 years of age. Finally I get a call up to start swimming lessons, but my boys are both having an operation in the next few weeks which won’t allow them to swim for 2 months, so I saw no point in paying for 2 months of non attendance. I had asked the lady to skip our position this round and offer it to someone else, then by the next opening the boys will be ready. Apparently that was too difficult, and had to be taken off the list, and call back in 2 months to re add them to the bottom of the wait list again, where I could wait another 1.5 years before I get a position again. Are they for real! There was no, sorry Sir I hope your boys are okay, and the operation is nothing serious, or yes sir we will call again next opening , and offer it to the next person down the list. Sorry but this was a very poor customer experience. There is no way I’d take my kids there . My kids will be in high school by the time they offered a lesson according to there rules and regulations. Terrible! There was no common sense with this situation.