Michael Hill Top Ryde Jewellery Store - Ryde (NSW)

5 /5 Serena: Store manager Abdul was very professional and helpful. We end up buying our wedding rings in the first stop we visited, and after a couple weeks wait, the design of the ring was exactly what we were expecting. Happy with the customer service !

5 /5 Sharon S: Abdul was so helpful in sourcing mine & my fiance’s wedding bands. He had gone the extra mile to ensure that the rings we wanted to try on would be in store for when we came in, and during our appointment he gave us great advice, showed us great options and helped us choose the perfect bands that we ended up purchasing on the same day. Thank you so much Abdul for making it a smooth experience for us!

1 /5 Mirjana Simonovic: If there was a zero star rating that is what this place will get. Absolutely disgusting customer service. Felt uncomfortable as soon as we walked in. Ladies were rude when we asked for help it was like they weren’t bothered. We got accused apparently talking about the ladies glasses when the conversation had absolutely nothing to do with her or anyone. Then when we asked for assistance again she raised her voice and we felt attacked. Whoever the manager here is I suggest you hire new staff if you want to make money. They just lost a sale. I am absolutely disgusted that this was the experience we got we also drove almost an hour to look at a certain ring. Absolute time waster. What a joke!! Avoid this place at all costs.

1 /5 Habiba Souda Choudhury: I have been waiting for 20 mins just infront of the shop facing their door. Its 9:20am Wednesday and according to their website, its open since 9 am. Salespersons are working inside, but not bothering to open the doors or even ask if I want to enter their door. Last time when I came here six months ago, for 6 monthly maintenance of some of my rings, the customer service person behaved like I dont own my jewelleries, despite bringing all my paperworks. I have been staying all over Australia for last twelve years. Had maintenance services even many remote places where they had to send my ring interstate, but never felt this insulted before. Worse service ever.