Prouds the Jewellers Brookvale - Brookvale (NSW)

1 /5 Aleta Harper: My 17 year old son bought a locket and chain for $180 for his girlfriends birthday. After just over a month the locket detached from the chain and was lost. Obviously the poor girl was very upset and its very embarrassing for my son as it makes the jewellery look cheap. When I took the chain and receipt back to the store, the manager and her assistant smirked while refusing to replace or refund in direct violation of consumer law.

5 /5 Helen Naziridis: Today I went to Prouds Jewellery Store at 2:30 pm. I was served by a young man. The experience was amazing. He was helpful, polite and funny. Amazing atmosphere. Thank you to the staff that worked today. Amazing job.

5 /5 Craig Horner: We purchased our engagement and wedding rings from this store as we found Yafkin was so knowledgeable and provided so much advice. We could not recommend her enough. She was so patient and spent so much time with us to ensure we were happy. Compared to other jewellers Yafkin was just so much more helpful.

1 /5 Abe 11: Terrible jewellery and customer service and wont refund or replace under any circumstances.